At The Sprit, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our app and services.
When you register or use our services, we may collect the following:
Personal Details: Name, phone number, address, email ID
Login Information: Username, encrypted password
Order Data: Delivery address, item history, payment status
Location Data: GPS-based location for deliveries (with your permission)
Health Info (only for pharmacy): Prescription upload if required by law
Device Data: Device model, OS, app version (used for app optimization)
We use the data to:
Deliver food and medicine orders to your correct location
Verify your identity and process payments
Suggest personalized offers and items
Communicate order status, offers, or important updates
Improve app performance and user experience
Fulfill legal and pharmacy compliance for prescriptions
We do not sell or rent your personal data. We may share limited information with:
Delivery Partners: For fulfilling your orders
Restaurants/Pharmacies: For preparing and validating your order
Payment Gateways: To process your secure transactions
Legal Authorities: Only when required by law
We use industry-standard encryption and safety protocols to protect your data. Your passwords are encrypted and never stored in plain text.
We may use cookies and analytics tools to track how users interact with the app — only to improve performance. This data is anonymous and does not include personal details.
You can:
Update or correct your profile information anytime
Request data deletion by contacting our support team
Revoke location access through your device settings
Our services are not intended for users under 18 years of age. We do not knowingly collect data from minors.
We may update this Privacy Policy periodically. We encourage you to review it regularly. Continued use of the app implies acceptance of any changes.